Support Services
Asystway Consulting Services have supported and continue to support many customers with their SAP projects and productive operations. Our consultants have real life industry experience supporting customers during complex SAP implementations, post-cutover and on-going operations.
Our support services focus on the technical SAP Basis and SAP NetWeaver disciplines but encompass the full range of SAP Business Suite and complimentary software components. We can tailor support to your specific needs and help fill any gaps you may have in your internal staff capabilities, either in the short term whilst your skills are ramped-up, or long term if you prefer to maintain a collaborative relationship.
With the rapid pace at which SAP software components are changing in today’s world, we aim to keep knowledge and skills as up to date as possible in order to knowledge transfer and/or mentor our customers’ own technical teams and improve the support to you. Support can be offered on-site at your premises or remotely from our offices.
Support services offered by Asystway Consulting Services include but are not limited to the following Basis-related areas:
System refreshes
Clone, copy, refresh
Maintenance
Support package stack updates, enhancement package updates, kernel updates
Knowledge transfer and mentoring
Performance
Tuning and troubleshooting issues
Monitoring and system health checks
User maintenance and authorisations
Job scheduling
SAP scheduler or external scheduler
Transport management
SAP Router
Installation and configuration
SAP Web Dispatcher
Installation, configuration and maintenance
SAP HANA Cloud Connector
Installation, configuration and maintenance
Get in touch
CONTACT US
Address
Rua do Bocage, nº5, 2900-276, Setúbal, Portugal
Phone
+351 91 22 33 462
(Call to national mobile network)